Electronic Prescription Service

A new way to get your medicines and appliances

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription.
  • collect your medicines from the same place most of the time or use a prescription collection service now.

It may not be if you:

  • don’t get prescriptions very often.
  • pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy. a dispensing appliance contractor (if you use one).
  • your dispensing GP practice (if you are eligible).

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information please visit the NHS website here.

General Practice in Leicester, Leicestershire and Rutland is in crisis and asks patients for their understanding and help

 

General practice is in crisis, and is asking patients to change the way they treat the service.

 

Before the pandemic general practice was already in decline due to decades of underinvestment.  The number of practices had fallen by 778 (10%) in the past 8 years leaving 2.5million patients having to find a new one.  The number of senior GPs had plummeted by 4,685 (22%) over just 5 years.

 

Dr Nainesh Chotai (GP, Senior partner at The Glenfield Surgery and Chair of LLRLMC) said “consecutive governments have raised expectations without the required investment. We are asking our patients to recognise this, and help us to ensure that our limited resources are used for those patients with the greatest need”.

 

Despite this general practice had risen to the task of providing a safe service throughout the pandemic, and in March 2021 provided 4.9 million more appointments than in February 2021, and 2.3million more appointments per month than before the pandemic (March 2019).

 

In addition, general practice has delivered the majority of the Covid Vaccination Programme.

 

Instead of praising general practices, some newspapers have castigated them, falsely accusing GPs of not pulling their weight, and practices of closing their doors.

 

Dr Fahreen Dhanji (GP Partner at Latham House Medical Centre, and LLRLMC Board Member) said “unfortunately many of our patients believe the false impression given by the tabloids, resulting in mistrust, abuse and unwarranted complaints”

 

As hospital departments restart their outpatient clinics these are often done remotely, and they frequently expect general practice to pick up their work (for example arranging blood tests and scans, prescribing medication, arranging follow up, issuing sick notes) in addition to their own workload.  This further reduces general practices’ ability to help our patients.

 

Dr Grant Ingrams (Managing GP Partner at Oakmeadow Surgery and LLRLMC Board member) said “We need hospitals and other services to recognise that general practice is at breaking point.  Every time someone expects general practice to carry out additional unfunded and uncontracted work, this reduces general practice’s ability to meet the health needs of our own patients.”

 

General practices are asking patients to:

Be respectful and kind

Be self sufficient

Be prepared

Be thoughtful

Be Covid aware

Be patient

Be cancer aware

 

Dr Grant Ingrams added “Be cancer aware is a crucial message. We are concerned that there has been a reduction in people presenting with symptoms of possible cancer or other serious conditions.  We want patients to use services responsibly so we can see those with worrying symptoms without delay.

 

Dr Nainesh Chotai concluded “general practitioners and our staff have been affected like other members of our communities.  Too many of our colleagues, family members, friends, and patients who we have known for many years, have died or otherwise suffered.  Today, we are asking for our patients to work with us, and for other services to recognise our current limitations.  Together we can ensure that we focus our resources on patients with the greatest health need and get through this pandemic and the recovery period minimising the long term damage to the health of our communities.”