Ordering a Repeat Prescription

Ways to order your Repeat Prescription

  1. Online via SystmOnline or the NHS APP.
  2. By post, enclosing a stamped addressed envelope if the prescription is to be returned.
  3. Personally at the reception desk.

Order through SystmOnline

You can now order your repeat prescriptions ONLINE using SystmOnline

To find out more information and to register for this service, please click here

When ordering online, please allow upto five full working days (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. If you’ve already registered, you can login here.

Order through the NHS App

You can also order online through the NHS APP.

Problems ordering your prescription online?  

Use the SystmOnline Support Centre before you call us.

Repeat Prescriptions

Repeat Prescriptions requests can sometimes take upto five full working days to process, if you need to see or speak to a doctor to authorise a repeat.

(Please note that this does not include the time required for the Pharmacy of your choice to dispense the prescription. It can vary and could sometimes take even longer.)

Repeat prescriptions may be requested online, or in writing. Written requests are left in the post box by Reception. They are preferable to telephone requests, as errors can be made when taking a verbal message.

If you have registered for SystmOne please log in here to request a repeat prescription.

Please be aware that repeat prescriptions are not processed on Saturdays, Sundays and Bank Holidays.