New Patients

How to register

It’s easy to register with us, as long as you live within the practice boundary.

You will be required to complete a GMS1 registration form  and a New Patient Questionnaire. Forms can be picked up from either surgery reception, or downloaded from the above links. You can also ring us on 0116 261 6234 (Highfields) or 0116 253 4919 (Belgrave) with your details and we can post them to you.

You will also be required to provide proof of address and identity.

All our new patients are offered either a New Patient Medical or an NHS Health Check, depending on eligibility.
If you require any other information regarding registering with us then please call us on 0116 261 6234 (Highfields) or 0116 253 4919 (Belgrave) and we will be very happy to help.

Please be aware that any errors or missing information on the forms will delay the registration process, therefore please ensure that you check the forms before handing them into to us.

For patients who are not yet permanently settled in the UK or have not lived here for 3 years or more, we will require additional Identification to support your registration such as your passport, or proof of eligibility to live in the UK and proof of address (on a letterhead).

If you are registering a child under 15 at the practice please bring with you their RED BOOK plus any other immunisation records from overseas if they have one. You must also inform the Childhood Immunisation Team at Bridge Park Plaza on 0116 225 2525.

For Overseas nationals, you can bring following proofs of ID (You will require proof of ID and address, and 1 other proof to confirm VISA status)

  • NHS Medical Card
  • Bank Statement/Utility Bill (within last 3 months with current address)
  • Passport or National ID Card with current VISA status
  • Official Letter from UKBA if passport or documents held by them.
  • Letter from College/University to confirm acceptance on course (enrolment letter) to confirm Student VISA status
  • Letter from Employment company to confirm Working VISA status

We regret to inform we will NOT Accept Tenancy Agreements as proof of address unless accompanied by supporting letter from landlord and a utility bill dated within last 3 months in their name.

To be eligible to register at the practice, you must live within the practice catchment area.

Disabled Patient Facilities

There are a number of car parking spaces for the disabled near the main entrance of both sites, with wheelchair access.

Our Reception team members are available to help patients with special needs.

All consulting rooms are on the ground floor at Highfields Medical Centre (Merlyn Vaz), and therefore wheelchair accessible. There is lift at Belgrave Medical Centre, as the practice is located on the 1st floor.

Both health centres operate a hearing loop system.

For further information on the accessibility, or to request any of these services, please contact reception.

As you may know from the national news media, the Government has announced a rapid expansion of the COVID-19 booster vaccination programme, with boosters to be offered to all eligible adults.  General Practice has a significant role to play in delivering these vital vaccinations and in line with NHS guidance our practice is temporarily focusing on rolling out this programme as a priority.

 

This means that routine services will be unavailable for a short period of time. Practices will continue to provide urgent care for patients, for example reviewing potentially serious underlying problems such as known or suspected cancer.

As a consequence of this national directive, practices will have to work differently and you might notice the following:

 

 

Our practice hopes to be able to resume normal service as soon as possible. We are following national guidance from NHS England and NHS Improvement, and local guidance from the Leicester, Leicestershire & Rutland Clinical Commissioning Groups, who are supportive of our response to managing complaints. All complaints/letters/enquiries will be reviewed, and response provided at the first opportunity in line with clinical prioritisation.

 

Thank you for your patience and understanding, particularly when dealing with our practice team who are continuing to work hard to support the vital vaccine booster programme roll out.